The Smartness Blog

Everything you need to know about revenue management, marketing, technology and more for success in hospitality.

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Hotel welcome letter: how to write it (and how to use it to sell ancillary services)

Paper or email, the welcome is more than a detail: it's the shortcut to increased satisfaction and revenue

New brand, new platform, new mission: helping hospitality businesses unlock their full revenue potential and reduce OTA dependence.

The two pieces of software are now integrated so you can take advantage of the benefits of both, without complicating things.

Grow your business with ease and take advantage of automated integration.

Grow your business with ease and take advantage of automated integration.

Send personalized messages, newsletters and upsell offers to each guest at every stage of their stay.

Starting today, Smartpricing is officially integrated with Slope, the cloud-based, all-in-one hotel management software.

We’re leveling up hospitality tech support with Hotel Report’s CSGC Level III certification

Smartpricing is now integrated with Mews, the innovative hotel management cloud used by more than 5,000 hotels.