Looking for Smartpricing? You’ll now find it inside Smartness!

Skip the OTA commissions, increase direct sales

Drive demand, increase direct bookings and maximize profits with the only platform designed to help you thrive without OTAs.

  • Free of charge
  • No obligation

The benefits

Reduce OTA dependency with a comprehensive platform

Smartness is the only hospitality management platform that combines email marketing, dynamic pricing and automation to give you control of your booking.

Increase bookings

Increase direct bookings and reduce costs by up to 20% with newsletters and personalized offers.

Stimulate demand

Automatically create email campaigns to support off-season occupancy and reduce downtime.

Maximize profits

Sell at the best price with dynamic pricing. Automate and personalize upselling and cross-selling.

Key features

Get essential tools for breaking your reliance on OTAs

Discover Smartness features designed to increase direct bookings and get the most profit from each stay.

Guest relationship management

Use AI to automatically analyze and segment your customers, identifying the right audience for each communication.

  • Data import

    Automatically import customer data from your CMS.

  • Segmentation

    Uses AI to segment and suggest the right guests to target.

  • Guided creation

    Create new suggested audiences based on your needs.

Email Marketing Automation

Email Marketing Automation

Create and automatically send WhatsApp messages, promotions and newsletters at every stage of the customer's stay.

  • Suggested newsletters

    Get informative, ready-to-send promotional newsletters.

  • Guided creation

    Quickly create targeted newsletters with generative AI.

  • Discount codes

    Send discount codes automatically to drive direct bookings.

  • Total automation

    Send automated emails and WhatsApp messages across the stay.

  • Upselling and cross-selling

    Automatically identify and promote special offers to guests.

Guest journey

AI-based dynamic pricing

AI dynamically optimizes your pricing to get the most profit out of every reservation.

  • Property trends

    Adjust your pricing by seasonality, window, and occupancy.

  • Events and holidays

    Estimate the impact of events on market demand.

  • Day of the week

    Optimize rates by day, up to 500 days in advance.

  • Market occupancy

    Compare your occupancy rates with the market.

  • Gap days

    Change the minimum stay to avoid losing bookable nights.

  • Market strategy

    Create a pricing strategy based on your competitors.

Artificial Intelligence

More you'll love

We always love to exceed expectations

Beyond the software, you can count on us for training, support, and exclusive tools to help you get the most out of Smartness.

Ongoing support

Enjoy chat and email support, in-platform video tutorials, and weekly webinars with our experts.

Ongoing training

Smartness gives you access to LAB, our academy with trainings on revenue, marketing, and more.

Your voice matters

Many of our most popular features are the result of customer feedback. Let us listen to yours!

Ready to take the first step?

Request your personalized demo. Then, we'll find out how you can say goodbye to the OTAs!

  • Free of charge

  • No obligation

  • Personalized

Smartconnect demo request

We like to answer your questions

Here are some of the most frequently asked questions about Smartness. Find your own!