Looking for Smartpricing? You’ll now find it inside Smartness!
Everything you need to know about revenue management, marketing, technology and more for success in hospitality.
Despite its bad reputation, overbooking can be the key to keeping occupancy high. Discover how to behave and what rules to follow to minimize risks.
The fear of change can have different reasons, but it leads to only one result: losing important opportunities for growth. Discover its mechanisms and free yourself from it forever!
Writing a job ad may seem like a mundane task, but there are clear rules to follow to stand out in the crowd of offers and attract the best candidates for you. Find out about all of them!
Everything you need to know to welcome and greet your guests in the best possible way.
In this short guide, you will discover how to make your front-desk staff more efficient, improve the guest experience, and increase your hotel's revenue.
Asking your guests for feedback on their stay is not enough: you need a satisfaction questionnaire to get measurable data. Follow our tips to create it or download the template!
Here's how to save time and resources by automating processes in your hospitality business
Find out how to automate check-in and property access to boost efficiency and enhance guest satisfaction!
Don’t make the mistake of underestimating hotel phone calls and find out how to use them to increase disintermediation
