Guide: learn how to manage your property remotely

The hospitality industry is undergoing a rapid digital transformation. This shift offers hosts an opportunity to integrate cutting-edge digital solutions into their property management operations.

What’s in this guide? This guide highlights two key technologies that fully automate check-ins and guest entry, improving operational efficiency for hosts while creating a seamless guest experience.

Innovations in remote property management

Today’s travelers are increasingly digital, using multiple online channels to plan and book their trips.

The number of vacation rentals, hotels, and B&Bs implementing digital solutions is growing fast. More than ever, hosts and property managers are investing in smart systems that not only meet guest expectations and enhance the travel experience but also increase revenue.

Self check-in: The future of hospitality

Self-check-in is a game-changing tool that offers a modern, flexible, and fully automated check-in experience. With self-check-in, guests can access the property independently and securely, without requiring a physical key handover from the host.

The process is simple: after booking, guests receive a unique digital code, which they use to enter the property directly via their smartphone.

The benefits of implementing self-check-in include: No need for building permits or additional permissions, and hosts can accept last-minute bookings and late arrivals without requiring a physical presence.

Smart solutions for remote property management

A range of innovative tools help ensure a secure and seamless self-check-in process:

Remote door access

Remote gate access allows hosts to unlock the property's main entrance directly from a smartphone or computer, without needing to be physically present. This feature is particularly useful for managing guest arrivals at any time.

Keyless door entry with codes

Keycode door access enables guests to enter the property using a temporary access code, eliminating the need for physical keys and reducing the risk of key loss.

Web concierge check-in

Web concierge check-in allows guests to complete their vacation rental check-in process online, access essential information, and receive virtual assistance throughout their stay, enhancing their overall experience.

Online check-in: the key solution to simplify hosting operations

Managing the administrative procedures related to check-ins can take up valuable time for hosts—time that could be better spent on other crucial aspects of the business.

These bureaucratic requirements must be handled accurately to avoid errors and penalties, as hosts are required to submit guest registration forms to the Alloggiati Web Portal of the Italian State Police within 24 hours of check-in and to calculate and collect the local tourist tax to be paid to the municipality. Mistakes in data entry or submission can result in fines. For this reason, many hosts choose online check-in.

How does it work? This system allows hosts to request guests to complete the necessary registration details on their own before arrival, which are then automatically submitted to the respective portals.

Additionally, these innovative remote check-in systems can automatically calculate the tourist tax and process payments online. This saves time for hosts and allows guests to access the property without waiting, reducing check-in times by up to 70%.

With fully automated self check-in, hosts can:

• Enable online check-in immediately after booking
• Collect guest details and automatically send them to law enforcement and authorities
• Process and collect payments
• Digitally sign rental agreements
• Grant property access using virtual keys, via a smart lock code or digital lock
• Manage vacation rentals remotely, including remotely opening the intercom and entrance door

The future of hospitality is here

The integration of digital technologies and automation solutions in hospitality management is shaping the future of the industry. Tools like self check-in and online check-in significantly enhance operational efficiency, reduce management time, and improve the guest experience.

Are you ready to embrace innovation? Find out how these technologies can transform your hospitality business—click here! Adopting these solutions not only makes property management easier and more secure, but also allows you to offer a more modern and seamless experience, aligned with the expectations of today’s travelers. 

In a highly competitive hospitality industry, embracing digital technology can make all the difference.

Don’t miss the opportunity to provide an unforgettable experience for your guests!