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Hotel market segmentation: a practical guide to start from scratch

Instructions and practical examples for market segmentation in hotels, B&Bs, resorts and vacation rentals.

    All categories
    Concrete examples
    Prepared checklist

What you will find in this resource

Using segmentation for your hotel means knowing and predicting guests' needs, optimizing your offering, and always attracting new customers. In a word: increasing revenue!

Basics

Market segmentation for hospitality facilities is a vast methodology with many variations in application. To keep you from getting lost among the wealth of information available, we have gathered only the basics you need to get started in this guide.

Real-world examples

Theory is one thing...putting it into practice is another! The basic notions are indispensable, but if you have no experience in segmentation you will need real examples to clear up your ideas. Here you will find many typical cases, already divided by type of accommodation.

Practical instructions

Inside the guide you will find a practical six-step checklist that will help you ask yourself the right questions to create your customer segments from scratch, quickly and easily.

Find answers to your questions!