Free resources for property managers and hoteliers
Here you will find guides, checklists and Excel sheets, files, and templates ready to download and use.
How to master cleaning your rooms
Find out how to clean without forgetting anything (CHECKLIST).
Successful check-in and check-out
35 steps to deliver a top-notch check-in and check-out experience (CHECKLIST).
51 steps to optimize your listing on Booking
The essential checklist for increasing bookings on the world's most popular portal.
20 steps to writing the perfect hotel job ad
Everything you need to make your job ad effective (CHECKLIST).
Upselling kit: how to sell extra services at all stages of the stay
The guides with the most effective techniques to present your offer to guests and increase sales
Winter upselling in hotels: delight your guests and increase revenue
33 unique ideas to enhance your property’s winter appeal (even without snow)
Summer upselling guide: 26 ideas to win over your guests
26 practical ideas to instantly offer extra services and unforgettable experiences to your guests
How to create the perfect guest questionnaire
The right questions to gather valuable data and increase guest satisfaction (and your revenue).
6 actionable ideas to upsell post-stay (and actually sell)
The guide to learning how to leverage post-stay by increasing retention and driving sales