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How to manage hotel overbooking (to your advantage)

The guide to always knowing what to do, minimizing risk and ensuring high occupancy.

    Increase revenue
    Address no-shows
    Avoid dissatisfaction

What you'll find inside the guide

Whether you want to overbook strategically or prefer it never happens to you. In this guide, discover everything you need to manage, harness, or anticipate it to succeed.

How to assess risk

Before choosing overbooking as a technique to maximize your bookings, you need to know and carefully evaluate not only its advantages, but also all the disadvantages. Here you will find a comprehensive list of the most common potential risks associated with overbooking.

How to create a strategy

To overbook safely, you need to have a well-thought-out method based not only on experience, but more importantly on historical data and predictive skills. In this guide you will discover the 4 steps to follow to incorporate overbooking into your revenue management strategy.

Operational management

Each accommodation must manage overbooking according to its own characteristics. However, there are some universal tricks that are useful for minimizing risk, both when overbooking is unintentional and when it is part of a planned strategy.

Find answers to your questions!