Free resources for property managers and hoteliers
Here you will find guides, checklists and Excel sheets, files, and templates ready to download and use.
Guide to the ministerial note on illegal self check-in methods
Read the full text of the note, our commentary, and some actionable options for compliance.
In-stay upselling in hotels: how to sell more and better
The 14 steps to follow to multiply sales opportunities during your guests’ stay (Checklist).
Calculator of potential earnings with Upgrades
Download the Excel sheet to calculate your potential earnings from selling room Upgrades.
Turn your front desk into an Upselling engine
How to master upselling at the reception desk and increase satisfaction and revenue (CHECKLIST)
How to make your front desk more efficient (and profitable)
Organize your front desk to improve the guest experience and increase your revenue (CHECKLIST).
How to calculate your hotel costs
A ready-to-use Excel file that allows you to work out your property's costs.
The Complete Guide to Revenue Management
Literally everything you need to know about doing Revenue Management (RM) in your facility.
50 steps to boost your hospitality business’ revenue
OTAs, upselling, partnerships and more: everything you need to know to grow and beat the competition.
How to do revenue management with regulars (without losing them)
5 tips (+ bonus) that will solve price management with legacy customers forever.