How to use psychology to make hotel upselling irresistible
Discover the psychological principles and foolproof techniques for upselling effectively
What you’ll find inside the resource
Do customers' buying decisions seem impossible to predict? Download the guide and discover that you can not only anticipate them, but also use their mechanisms to your advantage!
Before applying any sales technique, you need to understand your customers' buying behavior. In this guide, you will find the 3 cognitive shortcuts and the 6 most relevant universal psychological principles we all (including you) are influenced by in decision-making.
After investigating the psychological principles, it's time to put them to the test by applying them to your upselling offer. Here are 10 ready-made techniques you can use to upsell effectively, whether at the front desk or throughout your guests' stay!
To be successful, upselling must be spontaneous and seamlessly integrated into the daily operations of your hotel. To succeed, you need the full cooperation of your staff! That's why in this guide you will find a training program to master upselling in one week.