How to respond to reviews
Practical guide and ready-to-use response templates.
What you will find inside this guide
Did you know that just one extra point in reviews can yield +11% on the selling price of rooms? Responding to reviews has become an art to master: read this guide to be prepared!
By responding to a review you show that you respect your guests' needs and make a great impression on potential customers who read them. Not bad if you want to attract new travelers!
Responding is not easy, especially when it comes to a negative review. With this practical guide, find out what and how to respond to every review, even the least flattering ones.
Have you tried to respond to every review, but it takes forever? Not anymore! With our ready-to-use response templates, you can copy-paste a prewritten text and save time.