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Welcome letter: 4 templates for hotels, B&Bs, resorts, and vacation homes

Choose a letter template, customize it, and start increasing satisfaction and revenue right away

    Ready to use
    Customizable
    Upselling phrases

What you'll find inside the guide

Whether printed or emailed, the welcome letter is more than a detail: it’s the best way to stimulate satisfaction and sales from the very start of the stay. Choose a letter from the templates and get started right away!

Versatile templates

The templates are adaptable to the main types of hospitality establishments and are perfect for use as either a printed welcome letter or via email: depending on the medium, you can refer to your webpage dedicated to tips and extra services with a direct link or a QR code.

Customization

All templates are ready to be used by simply adding your details where required. Alternatively, they will be an excellent starting point to expand your current welcome letter or write a new one. At the beginning of the guide, you'll find 5 tips to help you succeed.

Sales tips

Not sure how to promote your extra services at the welcome stage without appearing intrusive or too “salesy”? Each template includes a section dedicated to promoting extra services or experiences, already integrated with the welcome message.

Find answers to your questions!