Free resources for property managers and hoteliers
Here you will find guides, checklists and Excel sheets, files, and templates ready to download and use.
How to calculate your hotel costs
A ready-to-use Excel file that allows you to work out your property's costs.
18 questions to reduce resistance to change in hotels
A guided path to recognizing, managing, and overcoming fear of change.
50 steps to boost your hospitality business’ revenue
OTAs, upselling, partnerships and more: everything you need to know to grow and beat the competition.
How to do revenue management with regulars (without losing them)
5 tips (+ bonus) that will solve price management with legacy customers forever.
Welcome letter: 4 templates for hotels, B&Bs, resorts, and vacation homes
Choose a letter template, customize it, and start increasing satisfaction and revenue right away
25 questions to help you determine if it's time to upgrade your property management software
The checklist to assess if your PMS is still up-to-date, with questions for hoteliers and property managers
How to manage your vacation rental expenses and revenue in one file
The must-have Excel spreadsheet for property managers and operators of multiple vacation rentals
Hotel market segmentation: a practical guide to start from scratch
Instructions and practical examples for market segmentation in hotels, B&Bs, resorts and vacation rentals.
Techniques and ideas for creating hotel packages that attract guests
The guide to differentiating your offering by creating irresistible hotel packages