Free resources for property managers and hoteliers
Here you will find guides, checklists and Excel sheets, files, and templates ready to download and use.
Guide to the ministerial note on illegal self check-in methods
Read the full text of the note, our commentary, and some actionable options for compliance.
The complete guide to revenue management
Literally everything you need to know about doing Revenue Management (RM) in your facility.
Property manager: How to find new properties and exceed 2M in revenue
Discover 10 practical tips given by an experienced Property Manager to scale your business
Food & beverage upselling ideas for hotels, B&Bs, resorts and vacation rentals
18 easy-to-copy ideas for delivering the food experiences your guests are looking for.
Pre-stay upselling: techniques and tools to generate more revenue
The guide to making the most of the pre-stay period by selling extra services
How to master cleaning your rooms
Find out how to clean without forgetting anything (CHECKLIST).
In-stay upselling in hotels: how to sell more and better
The 14 steps to follow to multiply sales opportunities during your guests’ stay (Checklist).
Successful check-in and check-out
35 steps to deliver a top-notch check-in and check-out experience (CHECKLIST).
51 steps to optimize your listing on Booking
The essential checklist for increasing bookings on the world's most popular portal.